Back of the truck was dirty, the weather stripping for the door was hanging off the cab frame, told the guy when I got back, I rented it for 24 hrs, but only used it for five and asked about a discount for cleaning the back of the truck and fixing the door and only using for about 5 hours, he said no and I took pictures before I left and tried to show him when I turned it in and he didn't want to see them, not happy🤨🤨🤨
JEFFREY E
The Nest Hotel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Suffolk, VA 23434
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Customer Reviews
- 4.5 Average Customer Rating
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The guy that waited on me wanted to know where we were going I told him 2 times Petersburg ,Virginia he charged me more than was original told to me by the people in Chesapeake u haul because they couldn't find a 15 foot truck I got a 20 for the same price but because he put me going to christianburge 483 dollars for the truck which was suppose to only be 250 once I got back to my vehicle I noticed mistake took it back in there he said he couldn't change it so UAM stuck now paying more than I iowe for some idiot that doesn't know how to do his job
Linda HNA
Joseph VWindows/mirrors needed cleaned and new front tires. Truck was clean and had great ac. Not bad for a high mileage (160k) moving truck. Good location and staff.
ANDREW ANothing! The staff were extremely helpful and very pleasant to deal with - I was impressed!!
DAVID G