The guy working at this location, tried to scam me out of booking it online or something, I still can’t figure out what his angle was, but he was definitely trying to scam me. He kept saying the system was down and wouldn’t let me take the trailer even though I was able to access the system and check out online. He only changed his tune when he found out that I was on the phone in my truck, calling corporate to complain. He did this to multiple people that day, because he showed me a list at one point to try to make his scam seem more legitimate. I think he was trying to keep trailers on his lot so that he could rent them in person and maybe make a little more money than if people rent them online, that’s the only thing I can think of for why he would act like that. He needs to be fired asap.
PETER O
Talleyview
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78253
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Customer Reviews
- 4.0 Average Customer Rating
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The representative did an excellent job finding me a truck and was very helpful explaining everything about returns etc.
Ana PExpensive due to mileage costs
STUART RThe whole process was smooth and the mobile pick made accessing the truck very easy.
Ryan SPlease add a ramp to the small truck. It was so hard for us to stuff on the truck especially big items.
JENNIFER R