Place order online for pickup at 9am ($229). Was at this location at 9am. They were unable to process it for some reason. The trailer was there but for some reason they were unable to release it to me. After about 2 hours they had me cancel the online reservation and they booked a new one. They finally released it to me and off I went. I then got an email with the receipt and it was $313, almost $100 more then my online reservation. I will fight for the original pricing but expect this to be a long shot. I think standing around for 2 hours in a packed convivence store was anything but convenient.
Alan B
Zaids Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hallandale Beach, FL 33009
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- 3.0 Average Customer Rating
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Extremely long wait time took over 30 minutes for U-Haul site to process check in to get truck.
Kenneth RI was originally scheduled for another location then got a call from this location stating the truck would be there and not at other place. The guy promised a discount due to me having to go out of my way to pick up truck. On the day I went for truck the size truck I rented wasn’t there and had to take a smaller truck which made everything in my move harder. The truck was in need of servicing, the steering was horrible and there was broken glass in the back. I was also charged a $15 dollar fee I didn’t elect when renting. To date I haven’t received any type of refund or discount credit and the guy won’t return my text or calls now. I would never do business with this place again and don’t recommend you do either.
Alexis RI do not like to be lied to. The owner of that outfit ( somebody from some 3rd world country) looked at me in the eye, telling me that everything has been cheched on the truck when in fact, according to the tire pressure monitor, the inside right hand side tire was at 51 psi. Not wanting yo deal with this man again, I took care of it myself at home.Can you see the risk of accident in this situation? Fully loaded truck, other right tire heating up, possible blow out etc...that would be ground for a nice law suit...think about it...anyway, I had to refill that tire 3 times on my 1500 miles trip. Not happy about that!
franz rThe trailer was dropped off at 701 Blanding Blvd location as stated on original contract!!
Stuart M