I honestly don’t know how to rate your establishment. There’s been so much misinformation that I wonder with respect to the companies dispositions what’s to be ascertained. Then when engaging staff, one doesn’t realize the forest from the trees. This whole experience leaves a lot to be desired.
ABDUL A | First ImpressionsSelf Storage Units in Charlotte, NC, 28208
U-Haul Moving & Storage at Freedom Mall
(Across From Freedom Mall) Pay Your Storage Bill
Services at this Location:
Contact Us
1530 Ashley RdCharlotte, NC 28208
(Across From Freedom Mall)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- Electronically Controlled Access
- Indoor Storage: Twice the Protection and Security
- Free Online Account Management
- Make Your Payment Online!
- Customer Re-Use Center: Neighbors Helping Neighbors
- Personal Access Card
- Convenient Elevator Use
- Your Lock/Your Key
- Open 7 Days A Week!
- No Deposit or Admin Fee
- Climate Controlled: Just Like Your Home
- Affordable Rates
- Re-Use Area: Neighbors Helping Neighbors
- Covered Loading/Unloading
- Low Cost Insurance
- Free Automatic Payment Plans
- Free Use of Loading Carts
- A Room for Every Need
- Clean - Dry - Secure
- Package Signing and Receiving
- 24-Hour Video Monitoring
- 24-Hour Access
- Open 7 Days
- Clean Customer Restrooms
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
Small | 50 sq ft
-
Small
3' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $119.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $119.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $149.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $159.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $219.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $224.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Small | 50 sq ft
-
Small
4' x 7' x 6'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
4' x 10' x 6'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
6' x 7' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $119.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Medium | 51-150 sq ft
-
Medium
6' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
7' x 8' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
7' x 8' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
7' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $134.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
5' x 22' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $159.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
8' x 17' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $179.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Small | 50 sq ft
-
Small
5' x 10' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
4' x 9' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
6' x 15' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
8' x 9' x 6'- Rate:
-
$104.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Had different posted hours to access storage than what the website, Google, and a representative said. This extended my stay to clean out my storage as I thought I had an extra 3 hours to clean out my unit.
nathan b | Overall Experience- Rating:
- 2.0
I was offered the first month free but after 2 weeks of moving in I received mail that a lien was being taking on my unit. I was charged several insurance fees when should have only been one fee. After paying my total balance they added a 70.00 dollar balance to my account.
Tyronda W | Overall Experience- Rating:
- 4.0
Need help but couldn't get it dud not understanding the end bit all is well thank you
Robert H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
ROBIN S | First Impressions- Rating:
- 1.0
Needs to be cleaned and doors closed at all times
AMY C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
jakeia d | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MARK B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
FREDA R | Overall Experience- Rating:
- 5.0
I can't tell you how wonderful Thomas and Matthew were to me after I had picked up my UHaul truck from the Tryon office and on the way to the Ashley Road location for storage, the truck not only had engine trouble but the brakes failed and I nearly died on the HWY! Thomas and Matthew (at the Ashley Road location for storage) went above and beyond for me. I couldn't have asked to treated any better and with such dignity.
Isabelle L | First Impressions- Rating:
- 5.0
I’m always have a great experience with U-Haul the only thing I can say negative about U-Haul is that the e prices of the Storage Units are to expensive.
CAROL B | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
David H | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ELIZA R | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ARLETHA G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
latonya s | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CYNTHIA J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
WILLIAM S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
RUSSELL W | Overall Experience- Rating:
- 1.0
I spent a lot of time trying to get my door card to work, just to realize it's not needed because the door never locks. And the sliding door never opens. Zombies are walking around through the property once the office closes, the lot needs security. I observed people sleeping in the trucks. It was so much going on, I left and returned when the sun came back up. Only to be approached by another zombie but he realized a male staff member was outside so he walked away. That could have been a very large lawsuit. I assume it's cheaper to get lot security or even a gate. Staff was pleasant, I can't complain about any of them. Everybody I came contact with was nice. Even the cleaning lady.
shawnette p | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sanaia H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BRIANA H | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
ABRAHAM M | First Impressions- Rating:
- 1.0
I had fleas in my unit . I gave most of my stored items away.
CORRIE F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CYNTHIA J | First Impressions- Rating:
- 5.0
The experience from beginning to finish was great. Only thing I did not like is how far my storage unit was. Moved in a 5 bedroom house so it took some hours. Staff was friendly and kind at the Ashley road location.
Tyronda W | First Impressions