Review your U-Haul Experience

To verify you as the renter on the contract, please enter in the information below. We will send the review link to the email address you provide.

Read Customer Reviews

See what other verified U-Haul customers have to say about our products and services.

Are U-Haul reviews on uhaul.com from real customers?

Yes, reviews shown on uhaul.com are submitted by verified customers and are tied to a real reservation or contract. A customer can’t submit a review on uhaul.com without a reservation/contract number.
Does U-Haul edit customer reviews?

U-Haul does not edit customer reviews collected on uhaul.com, but will remove sensitive customer information like a last name or contact information.
Does U-Haul pick and choose what reviews to show?

U-Haul displays reviews collected on uhaul.com from verified customers. You can browse reviews by product line at uhaul.com/Reviews/ or by location on an individual location page at uhaul.com/Locations/.
What is the difference between product and location reviews?

Reviews originate from a specific transaction/location, and uhaul.com also groups them into product-line views based on the customer’s reservation/contract details. Use uhaul.com/Reviews/ for product-line review browsing, and use a specific location page to see reviews for that store/dealer.