The remote check out is an antiquated system. Difficult to do the first time let’s say. The van was not cleaned- soft drinks in the drivers console and had nearly zero gas in it. I left it with 1/3 of a tank- I almost ran out of gas just finding a gas station nearby when I first got in the van…. I was also at checkout about to be charged for 1,104 miles when I just drove about 40. Maybe a little hands on management of location might be a good idea!
Todd W
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One-Way and In-Town® Rentals in Tampa, FL 33606
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Customer Reviews
- 3.5 Average Customer Rating
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When we arrived there was some confusion on how to obtain the key. A gentleman call our phone and helped us get the key. We disappointed that the van was almost on empty and we had to put $20.00 of fuel right from the get go and then we were also charged for gas on the receipt! So basically 40.00 just in gas. Doesn't seem right. Previous renter should have been responsible for adding fuel.
Sean EEmpty tank of gas. Way too many steps to app.
Mike GThe van I ordered wasn't there. I had to use a 10 ft truck. Not what I ordered.
Elizabeth SIt was closed when I dropped off the truck through self service. It is a tiny establishment and for a while I wasn’t sure if I was at the right place
Javier T