When using the app on the phone I about got fed up and used another trailer rental company (the local equipment rental company dose rent trailers) due to all the questions asked for add ons before the check out. The only reason I did continue to use UHaul is that I am somewhat friendly with the owner of the feed store where I picked up the trailer. The add ons questions were so numerous and annoying that I stopped using the app and then went in personally to have Steve the owner set up the rental. All I can say is typical corporate BS got to maximize profits.
CHARLES P
Belinda and Steves Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pine Grove, CA 95665
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Was after hour drop off, so no assistance
Michael MFast in and out
DAVID JBelinda and Steve were awesome! Thanks again!
EVELYN CWebsite said they didn't have a 15ft truck, they did have one, at a different yard. I chose the 10ft that was out front for less of a hassle... they had to re-enter my reservation details also, and in doing so, they put me down for the insurance option which I had declined online in my original reservation. Was charged the extra $15 for that plus tax. No physical copy of the contract was presented to me to double check these details or sign, only an email copy after I had left. Unpleasant experience and too much of a hassle to try to get a refund for that unwanted service/charge.
KELVIN M